Who are you?
Hi! If you haven’t guessed it by now, my name is Max and I’m the Sales Manager at Signwaves!
What do you do?
As I write this, I haven’t officially started my Sales Manager duties! Right now, I’m mentoring and onboarding our new Sales Account Manager to take the reigns of my customer accounts. Once they’re happy and settled, I’ll be working on a number of exciting projects to further enhance our customer experience. Can’t wait to get started!
To simplify the day-to-day duties of a Sales Account Manager, we work closely with a group of customers we’ve built solid business relationships with, and dedicate our time to making sure that they get the very best service Signwaves has to offer for their needs at the very best prices available. We achieve this by listening closely, and offering solutions in the form of recommendations from our extensive range of signage products whilst making customers aware of top money-saving tips in the form of price breaks, loyalty discounts, bulk incentives & more suitable alternative solutions.
What is your favourite part of the job?
Personally, I LOVE when a customer comes to us at the start of their business ‘journey’, and I can watch them go from strength to strength and grow their business whilst actively listening to recommendations, selling our products and taking advantage of what we have to offer.
I am in no means saying this is purely to do with our products and consultation, but even being a small part of their development is a huge buzz! There are only a small number of businesses I’ve had the privilege of being a part of this with, and it’ll always put a smile on my face thinking about how far they’ve come! Business is hard, there are lots of ups and downs, and there is nothing more rewarding when things start going to plan.
Where do I start? The office culture is the main reason why I love it here – everyone is so upbeat, positive, and it’s genuinely a place of work that when I wake up in the morning, I don’t have any dread about (even on a Monday!!)
Another reason I love it here is because we go above and beyond to make sure we are doing everything we can to get the best possible outcome for our customers. Everyone feels part of the same team and we all have the same priority; it’s very refreshing.
Favourite Signwaves product?
Without a doubt the Lockable Weatherproof Smart LEDbox with a Printed Backlit Poster Film. You can put whatever poster you like in it, but for it to take your breath away, It NEEDS the poster film! Nothing sticks out more than the crisp look of this unit and it’s without doubt an eye-catcher. You have to see it in person to appreciate how beautiful it looks.
What did you do before Signwaves?
I’ve worked within Sales for the majority of my employed years in a variety of industries – I have run a few small businesses too, so I very much understand the hardships of starting up and how rewarding it can be to grow!
What do you do outside of work?
When I’m not living and breathing signage, I’m a lover of everything fitness! I fell in love with bodybuilding over 5 years ago, train and coach people on their fitness journeys, and love to cook (mainly because I can eat what I cook shortly after!)